Return & Refund Policy

At Rangrezz Jaipur, we strive to provide products that meet the highest standards of quality and craftsmanship. If you are not completely satisfied with your purchase, please review our policy below.

Returns

We accept return requests within 3 days of delivery for eligible products.

To be eligible for a return:

The product must be unused, unwashed, and in its original condition.
All original tags, packaging, and accessories must be intact.
The product must not show any signs of wear, damage, or alteration.

For hygiene and quality reasons, the following items are not eligible for return:

Products damaged after use
Products without original packaging or tags
Customized or altered products
Clearance, sale, or promotional items (if applicable)

Damaged, Defective, or Incorrect Products

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

Please provide:

Order number
Clear photographs of the product
Images of the packaging

Our team will review the request and arrange a suitable resolution.

Refund Process

Once your returned item is received and inspected, we will notify you regarding the approval of your refund.

If approved:

Refunds will be processed to the original payment method.
The amount will typically reflect within 5–7 business days, depending on your payment provider.